Frequently Asked Questions
A current C5 vaccination certificate from their Veterinarian as proof of Vaccination must be produced.
F3 OR Above Vaccination for cats.
Vaccinations to be emailed through to: email@example.com prior to arrival.
All pets must be up to date with their flea and worm treatment and given no more than 1 month prior to arrival as per the Victorian Code of Practice for Boarding Kennels and Catteries.
Medication: Must be in original packaging and clearly labelled.
$2.00 per day.
Grooming: A complimentary hydro-bath and blow-dry is given to dogs who board 3 nights or more.
How can I check on my pet during their stay?
Please feel free to contact us, we are more than happy to let you know how they are settling in.
We are even known to send through photos/videos without you even asking, for your peace of mind.
My pet has a special diet. Can their needs be accommodated?
You can provide your cat and/or dog’s regular food. Dry food needs to be supplied in an airtight container. Wet food/raw meat needs to be portioned. Please label with your dog's or cat’s name and your surname.
Pick up and delivery service (by appointment only)
$50.00 each way, depending on your location on Monday, Wednesday and Fridays.
We cover all Melbourne suburbs, including Toorak, Ivanhoe, Eltham, Camberwell, Hawthorn, Brighton, Glen Iris, Melbourne Central, St Kilda, Lilydale and surrounding suburbs.
Do you you have a minimum stay over the Easter and Christmas holiday period?
Yes, Easter bookings attract a 5 day minimum charge and Christmas bookings attract a 10 day minimum charge (20th Dec to 15th Jan inclusive).
Immediate payment of a non-refundable 30% deposit is required (unless due to the COVID-19 pandemic) before a date will be held. Any deposit paid is deducted from the final balance of your booking.
Please contact us to secure your pets accommodation with us now.