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Common Enquiries
Vaccination requirements:
A Dogs Domain and Cats too requires every dog and cat to up-to-date with their vaccinations prior to their arrival. Pets that have not been vaccinated for more than 12 months must receive all boosters, no less than 14 days PRIOR TO ENTRY.
Dogs: We require a current C5 vaccination certificate. This vaccination covers Distemper, Hepatitis, Parvovirus (DHP) Para influenza and Bordatella bronchiseptia. Please note: Dogs that receive the 3 yearly (triennial) vaccination must still have a yearly canine cough vaccination.
Cats: We require a minimum of a F3 Vaccination certificate. This vaccination covers Feline Enteritis and Cat flu.
Puppies and kittens must have completed all three (3) initial vaccinations as per the vaccination schedule and be fully covered with C5 or F3 vaccination status no less than 14 days PRIOR TO ENTRY.
Vaccination certificates to be emailed to: info@adogsdomain.com.au
All pets must be up to date with their flea and worm treatments and given no less than 1 month prior to arrival, as per the Victorian Code of Practice for Boarding Kennels and Catteries.
Extra Services/Grooming
Medication/flea/worm treatment:
Medication must be in original packaging and clearly labelled.
$2.00 per administration will apply.
Please note that we are unable to cater for dogs or cats requiring injections.
Grooming: A complimentary bath and dry is given to dogs who board longer than four (4) days.
How can I check on my pet during their stay?
Please feel free to contact us, we are more than happy to let you know how they are settling in. We are even known to send through a photo or two without being asked. Alternatively and especially during our busier periods, our socials are a good place to start.
My pet has a special diet. Can their needs be accommodated?
You can provide your cat and/or dog’s regular food. All food (dry and/or wet) needs to be pre-packaged/portioned and labelled. Please label with your dog's or cat’s name along with your surname.
Do you offer a pick-up and delivery service?
Yes, we operate a pick-up and delivery service on Monday, Wednesday and Friday mornings approximately between 7:00am – 8:00am (by appointment only and excluding public holidays).
We cover all Melbourne suburbs, including Toorak, Ivanhoe, Eltham, Camberwell, Hawthorn, Brighton, Glen Iris, Melbourne Central, St Kilda, Lilydale and surrounding suburbs.
Our vehicles are air-conditioned and fitted out accordingly to ensure a comfortable experience. All cats and small dogs are transported in pet carriers. Owners/guardians must be present to hand over and receive pets from our drivers.
Not all pets travel well so please do not feed your pet on the morning of collection and we will provide them with breakfast once they arrive at A Dogs Domain and Cats too. Please be aware that we do not feed pets on the morning of departure for the same reason, so please be mindful they will need breakfast once they return home.
Do you have a minimum charge over Easter and Christmas holiday periods?
Yes, Easter bookings attract a 5 day minimum charge and Christmas bookings attract a 10 day minimum charge (15th December to 15th January inclusive, from date of admission).
A deposit is required before any dates will be held. Any deposit paid is deducted from the final balance of your booking. Terms and conditions apply.
Do you require deposits?
Deposits are required to secure a booking over Easter and Christmas/New year periods. A Dogs Domain and Cats too may also require a deposit, at their discretion for any other booking.
Easter bookings
A $100.00 deposit (non-refundable/transferrable) is required upon booking, to secure dates. A minimum boarding charge of 5 days applies over the Easter period.
Christmas bookings
A $200.00 deposit per pet is required upon booking, to secure dates. A minimum boarding charge of 10 days applies over the Christmas/New Year period (15th December to 15th January) from date of admission.
Any amendments and/or cancellations must be in writing via email to: info@adogsdomain.com.au
Please choose your dates for peak periods carefully, as the dates booked will be charged if not amended and advised via email 30 days prior to the booking check in date.
Do I need to bring anything for my dog/cat?
We supply everything they will need to make sure they feel as comfortable as possible from raised, hammock style beds, igloos (for cats), blankets, food and water and plenty of interaction and playtime. You may bring a small item, ie. clothing/blanket from home however please understand, these may not come home in the same condition, if at all (if it is no longer viable/in one piece).
How are boarding charges calculated?
Daily charges are per pet / per day.
If collection on the last day of boarding is between (9:30am – 11:30am) there is no charge for that day, except if it falls on a public holiday/day in-lieu and where minimum charges apply (Easter and Christmas).
Do you offer a discount for long-term stays?
Discounts will be considered for any stays longer than 40 days of boarding at one time, per animal.
Can I pick up my dog and cat outside of your admission and departure times?
Yes but there is a cost incurred and not always available, depending on circumstances.
What our other guests have said
Our dog has stayed at ‘A Dogs domain and Cats too’ a number of times. She has a wonderful time and always comes back happy and well. It’s lovely to know that she is so well taken care of, and Jodi and the whole team are amazing and so helpful. 100% recommend!
Absolutely amazing service, Jodi was just so so lovely! She helped us out with a last minute booking as we had a family emergency and took such fantastic care of our boy. It's clear he had a ball! Thank you so much!
My dog can’t wait to leave me behind when she arrives at a Dog’s Domain! Jodi always find a suitable playmate for her, and she has a ball. Facilities are great, and care is excellent.
Thank you so much to Jodi for looking after our cat Salem, he was very well cared for and Jodi was very accommodating when we added and extra nights stay for him at the last minute. Would highly recommend if you’re looking for a friendly welcoming environment for your pet to stay!
Our 2 cats stayed with Jodi for 10 days. Jodi was a pleasure to deal with. Our cats are healthy and happy. We would be happy to rebook in the future!
I would highly recommend A Dogs Domain and Cats Too. My little rescue dog has been going for years and he has always been very well looked after. Jodi one of the owners has provided excellent customer service with a warm and caring approach.
Left my 1.5 year old Maremma for a night to celebrate my wedding in the area and Jodi was so accommodating and easy to work with. Highly recommend A Dogs Domain and Cats Too.
Best place ever wouldn’t leave my toy cavoodle anywhere else. Jodi and her team are just wonderful. Thankyou for your kind service.
Thanks so much to Jodi and team for looking after Holly. First time boarding so were a little nervous. Then heard she had made friends, smelt beautifully clean and well, seemed a little sad to be coming home with us!! More than I hoped for thank you again🐕😊
Thank you Gareth and Jodi. Have been here many times and have always felt like I was simply dropping my dog off at a family members house. They are warming and loving and brilliant to deal with. Thank you for your fantastic service.
It was Max and Hazel's first time staying with Jodi and Gareth and I couldn't be happier! Beautiful facilities, lovely and knowledgeable and you can tell they just love animals.
Best kennel on Dixon Creek Road.... Irene was very informative and professional on the phone and the kennel very fantastic. I will only use A Dogs Domain in the future. Our Labrador had a wash before collection as he was there for 4 nights. The kennel is very big on exercise and stimulation. Thanks you Irene and her team for a fabulous stay!
Thank you so much for looking after our "Alfred" while we were recently away. To trust someone else with a family member can be a bit scary but you were fantastic with him. Would not hesitate to leave him with you again.
Jodie took such great care of our precious family member. We have a Houdini of a dog and Jodie and team made sure she was safe and happy. She came home after a bath and smelling beautifully. I’m also sure she had a wonderful time making new friends
Jodi and the team were wonderful hosts for our two hounds while we were away. Super professional, lovely setting and Jodi was helpful and understanding when we got held up coming back from our holiday. Highly recommend!
In a lovely location in the Yarra valley. Jodi the owner and her family obviously love what they do and the animals in their care. Our Italian greyhound loves going there and comes home happy and clean.
Jodi and her family always look after our German Shepherd perfectly. All his meds are administered and he always comes home a very happy boy. Thank you
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